Privacy
Privacy notice.
A short, plain account of what we do with the information you give us.
Who we are
HQ Services (the data user) operates this website from Cyberjaya, Selangor, Malaysia. You can reach us at advisory@hqempireconsultancy.com.
What we collect
The details you give us in a form or message: your name, email address, phone number, your choices in the form and what you write to us.
Basic technical data such as your IP address, which our server sees when you send a form. We use it to limit abuse.
This site does not use advertising trackers. A document checklist on the visa page saves your ticks in your own browser only, and we do not receive them.
Why we use it
To reply to your enquiry, to assess a project, a network application or a visa request, and to keep a record of that conversation.
If you become a client or a member, to provide the service under the agreement we make with you.
Sensitive documents
Please do not send passport numbers, identity documents or financial records through the website forms. If we need them for a visa assessment, we will ask for them later through a secure channel.
Who we share it with
We do not sell personal data. We share it only with people who help us deliver the service, such as an email provider, hosting provider or a licensed partner agent for a pathway you asked about, and where the law requires it.
How long we keep it
We keep enquiry details for as long as needed to deal with your request and for a reasonable period afterwards, then delete them. Client and member records are kept for as long as the law and our agreement require.
Your rights
Under the Personal Data Protection Act 2010 you may ask to see the personal data we hold about you, ask us to correct it, and withdraw your consent to our using it. Write to advisory@hqempireconsultancy.com and we will respond within the time the law allows.
Changes
We may update this notice. The date below shows when it last changed.
Last updated 12 October 2026.