Employment Pass
Professionals hired by a Malaysian company, and the companies hiring them.
We assess eligibility, prepare the employer and candidate documents, liaise with the Expatriate Services Division, and guide you through arrival formalities.
Visa and residency
Move to Malaysia with a plan, not a guess.
We help professionals, families and employers choose the right pass, prepare a complete application and follow it through. We tell you honestly what fits and what does not.
Pathways
Six routes we can help with.
Each application is different. After an assessment we recommend the route that fits, and say plainly if none of these does.
Dependant Pass
Spouses and children of pass holders.
We check eligibility against the main pass, prepare the identity and relationship documents, then submit and follow up.
Permanent Residency
Long term residents and professionals building a life in Malaysia.
We give you an honest eligibility review, prepare the documents and set out a realistic view of timing and risk before you apply.
Professional Visit Pass
Specialists coming for short term work or technical services.
We confirm the pass fits the work, prepare the sponsor documents and submit.
Malaysia My Second Home
Families and retirees planning a long stay.
Register your interest. Applications are handled through licensed partner agents, and we confirm the current programme rules with you before you commit to anything.
Domestic helper placement
Households that need live in help.
We guide the employer through the requirements and arrange placement through licensed placement partners.
How we work
Five stages, each one explained.
You get a written plan before anything is submitted, and an update at every stage.
Stage 1
Assessment
A senior advisor reviews your situation and tells you honestly which pathway fits, and which ones do not.
Stage 2
Pathway plan
You receive a written plan with the route, the documents, who does what and a realistic range for timing.
Stage 3
Documentation and compliance
We prepare and check every document against the authority's requirements before anything is submitted.
Stage 4
Submission and liaison
We submit, follow up with the authority and answer queries, and we keep you updated at each stage.
Stage 5
Approval and settlement
After approval we help you settle in, from endorsements and arrival formalities to practical next steps.
Get ready
Check your documents before you start.
Choose a pathway and tick off what you already have. The list is a starting point, and we confirm the current requirements for your case.
Document readiness
0 of 7 ready
An indicative list, saved only in this browser. Requirements change, so we confirm the current list for your case at assessment.
Who we serve
Individuals, families and employers, in your language.
We are an independent advisory firm. We are not part of any government body, and we do not have a special route for anyone.
- EnglishFor most applicants and employers
- Bahasa MalaysiaFor local sponsors and households
- ArabicFor families and executives from the Gulf region
Questions
Straight answers.
No, and nobody honest can. The decision belongs to the immigration authorities. What we control is the quality of the application: the right pathway, complete documents and a clear case. We tell you at the start if your chances look weak.
It depends on the pass, the authority and the details of your case. After the assessment we give you a realistic range in writing, and we update it if anything changes.
Fees are fixed and agreed in writing before we start. Government fees and levies are itemised separately, so you can see exactly what goes to the authorities and what pays for our work.
MM2H enquiries are handled through licensed partner agents. Register your interest and we will confirm the current programme rules before you decide.
English, Bahasa Malaysia and Arabic. Families and executives from the Gulf region can speak to an advisor directly in Arabic.
Malaysia does not have a separate visa category for this. Families are placed on the pathway that fits their situation, such as an Employment Pass, a Dependant Pass or MM2H. We help you choose and plan it respectfully.
Usually through a Dependant Pass, subject to the main pass holder's eligibility. We plan both applications together so the timing lines up.
We review the reasons with you and set out the options, which may include an appeal or a fresh application where the rules allow. We do not promise a particular result.
No. We are an independent advisory firm and are not affiliated with any Malaysian government body.
Assessment
Tell us where you stand.
A senior advisor reads every request and replies within one working day with an honest view and the next step.
HQ Services is independent and is not affiliated with the Malaysian government. Approval of any application rests with the authorities and cannot be guaranteed. Immigration advisory is provided under the HQ Empire Consultancy name.